COME WORK WITH US!

US South Central Region – Tennessee, Alabama, Mississippi  

Working under the supervision of the Vice President – Customer Service & Sales, the Account Manager is a highly motivated, energetic, responsive, and resourceful sales professional who will work with many external & internal contributors to promote, raise awareness, and ultimately drive increased opportunity and sales in your defined territory. These opportunities will be for parts, retrofits, software upgrades, IIOT implementation and technical service on existing BID Group products. The outside sales representative is committed to our customer’s satisfaction and will travel extensively within their territory to nurture relationships, and foster loyalty to BID Group brands and products through exceptional responsiveness and service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promote aftermarket product & service offerings.
• Answer requests from customers and provide fast, courteous and accurate information, quotes and proposals.
• Analyze the customer sales requests to fully understand the need and communicate internally to validate information to ensure BID Group has the capability to exceed the customer’s needs.
• Manage customer accounts using CRM software tool- keep current (meeting summaries, contact info, etc.,)
• Generate “quotation requests”, using CRM software, track through the estimating process, and present final solutions to clients.
• Confirm sales orders with the customer and ensure that the delivery date is respected.
• Up-sell our products, follow-up on quotes, and inform our customers of product innovations, and new offerings.
• Work closely with inside sales & service representatives; provide & follow-up on service report parts quotations, spare parts lists, and equipment retrofits.

SKILLS AND QUALIFICATIONS

• 3 years of experience in sales or service, is required to apply for this position. Any other relevant experience and/or training will be considered.
• Sawmill industry knowledge would be a major asset.
• Strong mechanical aptitude, and/or knowledge of industrial components used in machine fabrication, and the ability to read fabrication drawings & blueprints is a definite asset.
• Solid understanding of Industrial Automation, Process Control, and/or machine vision systems is a definite asset.
• Be honest, autonomous, and methodical, with superior organization and attention to detail with excellent communication skills while working in a professional manner with clients, vendors, and co-workers.
• Computer skills needed (Word, Excel, Autocad, and other specialized software)
• Experience with SalesForce (CRM) is preferred.
• Be able to function under pressure, enjoy customer contact and enjoy teamwork.
• Analytical mind, attention to details, rigorous, methodical, self-motivated and driven.

We offer a competitive salary and a range of attractive benefits including commission and car allocation.

Every job application is treated confidentially. BID Group US is an EEO employer. If interested in working with us, please send your resume to careers@bidgroup.ca and reference the posting name.

Only those candidates whose application meets the qualifications of the position applied will receive a response.

Thank you for your interest.